Privacy Policy

We collect information you provide directly to us, such as when you fill out a contact form, submit a job application, or book a discovery call. This may include your name, email address, phone number, company name, and any message content you send us. We also collect limited technical data automatically — such as IP address, browser type, and pages visited — via analytics tools to help us understand how our website is used.

We use the information we collect to respond to your enquiries, process job applications, provide our services, and improve our website experience. We may also use your email address to send you relevant communications if you have opted in. We do not sell, rent, or trade your personal information to third parties.

We use Microsoft Clarity to record anonymised user sessions and analyse on-site behaviour. Clarity may use cookies and similar technologies to collect this data. The data is anonymised and does not personally identify you. You can opt out of Clarity tracking via the cookie consent banner on our site. For more details, visit Microsoft's privacy statement at privacy.microsoft.com.

We use essential cookies to ensure our website functions correctly, and optional analytics cookies (via Microsoft Clarity) to understand user behaviour. You can accept or decline non-essential cookies via the consent banner displayed on your first visit. Your preference is saved in your browser's local storage.

We retain contact enquiry data for up to 12 months unless a longer retention period is required by law or for the purpose of fulfilling a contract. Job application data is retained for up to 6 months after a recruitment process concludes, unless you consent to being kept in our talent pool.

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability. To exercise any of these rights, please contact us at the address below. We will respond to all requests within 30 days.

Our website may contain links to third-party websites, including our own products (IWSCommerce, IWSConsole, Auto Courier, Dolil Writer). We are not responsible for the privacy practices of those sites and encourage you to read their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@3bitsmind.com. Our registered address is S.F Tower, 4th Floor, Shivbari, Khulna, Bangladesh.